Shipping & Delivery

We now send all our stock directly from our CN distribution office. This is to streamline costs and allow us to sell more products than traditional online sales channels. If you require faster shipping, please check out our Amazon stores in the UK, Europe and the USA.

Once your order ships, we will send you a Delivery Confirmation email with your tracking information and update the ‘order status’. This can sometimes take a couple of days as we need to wait for the carrier we use to update us with the order’s tracking number.

If you don’t receive a Delivery Confirmation email right away, don’t worry! We will deliver the items to you within the date range provided. Orders may ship in multiple packages.

We do not ship on Saturdays, Sundays, bank holidays, or national holidays. If your order requires additional information to be fully processed, we will be in touch by email.

We deliver orders Worldwide and have customers all over the globe!

The majority of orders will be delivered by FedEx or UPS couriers. We use FedEx or UPS as they are the biggest international shipping companies that ship both quickly and reliably. They also ship Worldwide and don’t rely on third-parties to complete the final delivery mile in your local country.

Your Delivery Confirmation Email will tell you the name of the carrier that is handling your package and how you can track your package.

Information about any back-ordered or cancelled items will be included in a separate email.

Please contact us if you have been waiting a long time and have still not received your order.